Print books: Every paperback and hardcover is printed to order and shipped by our printing partner, BookVault. If your book arrives damaged, defective, or misprinted, email camille@camilleelliot.com within 30 days of delivery with your order number and a photo of the problem, and we’ll send a free replacement or give you a full refund. You don’t need to mail the book back. Because books are printed just for you, we can’t accept returns of undamaged books or cancel orders once printing has started.
Ebooks: Because ebooks are delivered digitally, sales are final. If you have trouble downloading or opening your file, email camille@camilleelliot.com and we’ll make it right.
Refunds go back to your original payment method, usually within 5–10 business days.